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Frequently Asked Questions

Below are questions we have received throughout the years about Water Well Professional services. Click on the question to expand for the answer.

Am I required to hire a licensed water well contractor to drill a well in Louisiana?

Yes. Act 49 of 2003 requires the water well contractor to be licensed with the State of Louisiana.

What should I look for when selecting a water well contractor?

Ask your neighbors and/or your homebuilder for recommendations. Be sure the contractor is LICENSED and BONDED in Louisiana and find out if recent customers are satisfied with the service provided.

When selecting a water well contractor you should look for the following:

  1. Does the contractor have adequate equipment in good condition to do the job?
  2. Does the contractor have adequate liability and worker’s compensation insurance to protect you?
  3. Is the contractor familiar with applicable health and safety codes?
  4. What is the contractor’s reputation with previous customers? Don’t be afraid to ask for references.
  5. Will the contractor furnish a written contract specifying the terms and conditions of the job?

What is a water well contract?

A well contract should consist of the following:

  1. Liability insurance coverage held by the contractor.
  2. A statement that all work will comply with applicable regulations and codes.
  3. The diameter and thickness of the casing used.
  4. The type of screen installed and where needed.
  5. The type of well cap or seal used.
  6. An anticipated start date for drilling.
  7. A guarantee of materials and workmanship.
  8. A statement that the contractor will do the work and correct the initial work, if necessary.

Why is my water discolored?

It could be due to mineral buildup in your water well system! We have great news for you, we can help you with that. Give us a call at 337-385-2558 and let our team provide a new environmentally friendly maintenance service that can stop that undesirable color.

Why does my water have an odor?

It could be due to the different minerals in your water well system. What if we told you we have a new environmentally friendly maintenance product that can improve and possibly eliminate that undesirable odor. Give us a call so we can help at 337-385-2558!

How often should I have my well serviced?

Your water well should be serviced annually. Wells tapping ground water resources can provide drinking water of the highest quality. Owning a private household-supply water well allows homeowners to control their own water supply. Ownership also comes with the responsibility of keeping the water well in good working order.

Do you have an old well that is not producing adequately?

Well we have a WONDERFUL new product for you! Call us today at 337-385-2558 to find out how our professional team at Water Well Professionals can use our new “green” maintenance material to restore your old water well! This new product will not only save you money but can increase your well’s “gallons per minute” to what it was when it was brand new among many other benefits!

What are the benefits of Preventative Maintenance?

The number one benefit is cost effective in the long run. What often happens is that a small, easily correctable problem becomes a large, inconvenient, much more expensive problem. Treating your water well system this way would be like never having an auto mechanic look under the hood of your car until a catastrophic breakdown.

What are some tips on maintaining my water well?

First tip is to not try and serve your well yourself. When well owners try to service their own wells, they usually fail to solve the problem or make it worse. Qualified professional water well system contractors use specialized equipment, materials, and techniques to keep well systems operational and water supplies safe.

What does water well maintenance entail?

This is a good idea whether you’re getting a well maintenance check-up or service for a specific issue. A well maintenance check-up should include these components. First, is a flow test to determine system output, along with a check of the water level before and during pumping (if possible), pump motor performance (check amp load, grounding, and line voltage), pressure tank and pressure switch contact, and general water quality (odor, cloudiness, etc.). Next, is an inspection of well equipment to assure that it is sanitary and meets local code.
Finally, a concise, clear, written report should be delivered to you following the check-up that explains results.

Can my external pump be covered?

Your external pump can only be covered in an outside pump house. However, when landscaping, keep the top of your well at least one foot above the ground. Slope the ground away from your well for proper drainage. Take care in working or mowing around your well. A damaged casing could jeopardize the sanitary protection of your well. Don’t pile leaves or other materials around your well. Be sure to watch for ant mounds and wasps nests in and around your pump.

What records am I required to keep for my water well?

Nothing is required but you should keep your well records in a safe place because some insurance companies require these documents. These include the construction report, as well as annual water well system maintenance and water testing results.

I hear my pump going on and off frequently. Do we need to have it serviced?

There are several things that may be causing the pump to go on and off. It is recommended that the well be serviced as soon as possible to prevent unnecessary stress on the pump and well.

Who is responsible for plugging an abandoned and/or deteriorated water well?

The landowner, but that doesn’t mean that the landowner has to get out there and do it themselves! Give us a call! We are a local business with licensed water well drillers and licensed pump installers that can get the job done in a timely and professional manner.

I am purchasing property with an abandoned well. What should I do?

The State Engineer’s Office has rules that require old wells that are no longer used to be properly plugged and abandoned. The existing owner has the responsibility to comply with these regulations.

When should a well be abandoned?

When your well has come to the end of its serviceable life (usually more than 20 years), have your qualified water well contractor properly seal your well after constructing your new system.

Why is it important to find old wells?

First, abandoned wells can provide a direct pathway for contamination into the aquifer, perhaps the same one you are using for drinking water. Often an abandoned well will have no well cap or the cap will be broken, allowing bugs, rodents or objects into the well. Abandoned hand-dug wells not only present a contamination concern, they also can create a physical danger to people who can fall into them. Landowners should find the location of any old or out-of-service wells.

Well Maintenance Checklist

  1. ALWAYS use licensed or certified water well drillers and pump installers when a well is constructed, a pump is installed,
    or the system is serviced.
  2. An annual well maintenance check
  3. Keep hazardous chemicals, such as paint, fertilizer, pesticides and motor oil away from your well.
  4. Periodically check the well cover or well cap on top of the casing (well) to ensure it is in good repair.
  5. Always maintain proper separation between your well and buildings, waste systems, or chemical storage facilities. Your
    professional contractor knows the rules.
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